Privacy Policy

Last updated: March 2026

Keya Spa ("we", "our", "us") is located at Flat No. 301, 3rd Floor, Golden Edifice, Anand Nagar Colony, Khairtabad, Hyderabad 500004. This Privacy Policy explains how we handle information when you visit our website at keyaspa.com or contact us.

Information We Collect

When you interact with our website or contact us, we may collect the following:

  • Your name and phone number when you call or WhatsApp us to book an appointment
  • General usage data collected automatically by Google Analytics and Google Tag Manager (browser type, pages visited, time on site)
  • Your approximate location if you use location-based search to find us

How We Use Your Information

  • To confirm and manage your appointment bookings
  • To send you relevant offers or updates via WhatsApp if you have opted in
  • To improve our website experience using analytics data
  • To respond to your queries and provide customer support

Sharing of Information

We do not sell, trade or rent your personal information to any third party. We may share anonymised, aggregated analytics data with our digital marketing partner for campaign optimisation purposes only.

Cookies

Our website uses cookies via Google Analytics and Google Tag Manager to understand how visitors use our site. These cookies do not collect any personally identifiable information. You can disable cookies through your browser settings at any time.

Third-Party Services

Our website uses the following third-party services which have their own privacy policies:

  • Google Analytics and Google Tag Manager (Google LLC)
  • Google Maps (embedded map on our contact section)
  • WhatsApp Business (Meta Platforms)
  • Trustindex (for Google Reviews widget)

Data Retention

We retain contact information only for as long as necessary to fulfil your booking or respond to your query. Analytics data is retained as per Google Analytics default settings.

Your Rights

You have the right to request access to any personal information we hold about you, and to request its correction or deletion. To make such a request, please contact us at the number below.

Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors.

Contact

For any privacy-related questions, please contact us:

  • Phone: +91 7680800609
  • WhatsApp: Chat with us
  • Address: Flat No. 301, Golden Edifice, Anand Nagar Colony, Khairtabad, Hyderabad 500004
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